Customer Relationship Excellence Awards 2016
Recognising Organisations and individuals that excel in Customer Service!
   
 


About the CRE Awards
  Chairman's Introduction
  Benefits
  Overview & Enrolment Procedures
  CRE Awards Categories
  Photo Gallery
  Winner Statements
  Membership
  Newspaper Coverages
  Registration
  Nominate a Company
 
Supporting Organisations
  Judging Panel
  CRE Awards Organiser
 
CRE Model and Training
CSQS
CCSA
CCSM

Winner Presentations
  2015
  2015 Winner Photos
  2014
  2014 Winner Photos
  2013
  2013 Winner Photos
  2012
  2012 Winner Photos
  2011
  2011 Winner Photos
  2010
  2010 Winner Photos
  2009
  2009 Winner Photos
  2008
  2008 Winner Photos
  2007
  2007 Winner Photos
  2006
  2006 Winner Photos
  2005
  2004
  2003
  2002
 
  Press Releases
  Global Certification
  Customer Service
Quality Standard (CSQS)
  APCSC Summit
  Best-in-Class Presentation
   
 

繁體 | 简体

APCSC
Customer Relationship Excellence Awards Registration Page
Corporate Categories
Customer Relationship Excellence - Outstanding Achievement* Corporate Social Responsibility Leadership of the Year **
Corporate Environmental Leadership of the Year** Customer Loyalty Program of the Year
Corporate Employer of the Year** Customer Satisfaction Quality System of the Year
Best Internet+ of the Year People Development Program of the Year
Global Support Services of the Year Best Customer Experience Management of the Year
Contact Center of the Year Employee Engagement Program of the Year
Customer Service Center of the Year Innovative Technology of the Year
Customer Experience Center of the Year High Speed Customer Service of the Year
Best Clubhouse of the Year Mission Critical Support Service of the Year
Outsourcing Service of the Year Best Use of Technology of the Year
Field Support of the Year Public Service of the Year
Integrated Support of the Year Online Customer Service of the Year
Corporate Service of the Year Best Social Media Program of the Year
Customer Relationship Marketing Service of the Year Customer Engagement Program of the Year
Best Use of Knowledge Management of the Year    
*Please kindly note that in order to apply for the “CRE Outstanding Achievement” you will need to enroll in at least 3 other corporate categories to ensure comprehensive assessment to reflect the Outstanding Achievement.

**Applicants need to apply for 1 additional CRE Awards Corporate Category in order to apply for the specific categories.

 

As CSQS is an essential requirement in the CRE Awards assessment process, all the partcipants are required to attend Certificate in Customer Service Management (CCSM) program to implement and comply with CSQS for the CRE Awards assessment criteria.

 

Individual Categories
CEO of the Year / Entrepreneur CEO of the Year CRM Director of the Year
CRM Manager of the Year Customer Service Analyst of the Year
Customer Service Manager of the Year (Contact Center) Customer Service Team Leader of the Year (Contact Center)
Customer Service Manager of the Year (Service Center) Customer Service Team Leader of the Year (Service Center)
Customer Service Manager of the Year (Technical Center) Customer Service Team Leader of the Year (Technical Center)
Customer Service Professional of the Year (Contact Center) Customer Service Professional of the Year (Service Center)
Customer Service Professional of the Year (Technical Center)    
Your Details
Salutation
Name
Title
Company
Email
Phone
Fax
Address
Country
 
Payment Method Cheque (Crossed cheques should be made payable to Asia Pacific Customer Service Consortium Limited)
  Telegraphic Transfer
    Please kindly make payment in HK$ to the following account:-
Account Name: Asia Pacific Customer Service Consortium Limited
Account Number: 204-0-011740
Hang Seng Bank Limited, 83 Des Voeux Road, Central, Hong Kong
 

Schedule of Fees

Category HK$ US$ RMB
Customer Relationship Excellence Awards (Corporate) 20,000 2,570 20,000 (including 2 Awards Dinner seats)
Additional Corporate Categories (per) 12,000 1,540 12,000 (including 1 Awards Dinner seat)
Customer Relationship Excellence Awards (Individual) 2,000 257 3,000 (including 1 Awards Dinner seat)
Oversea Onsite Visit N/A 950 6,500
Certificate in Customer Service Management (CCSM) training* to implement and comply with CSQS for the CRE Awards assessment criteria

26,000 /

2 people

 

3,345 /

2 people

 

26,000 / 2 people
*Corporate Membership includes 3 CCSM with other exclusive benefits 2 Customer Loyalty Award Forum passes , 5 Training Discount coupons, HKD200 CRE Awards Dinner Ceremony Discount, Asia Pacific CRE & CSQS Roundtable Complimentary pass, Knowledge Mail from CRE Awards winners. You may click HERE to become our Corporate Member Now)

40,000

5,250 36,000

Once enrolled, no refund will be given.

  A B
Select anything from drop down box A and copy the the same text into box B
(e.g. if you selected animals from drop down box A, type animals into text box B