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Best in Class (BIC)
Chairman's Introduction
Overview & Benefits
2012 Best in Class Winners
2007 Best in Class Winners
2006 Best in Class Winners
2005 Best in Class Winners
2004 Best in Class Winners
Press Release
Membership
Registratrion

CRM Benchmarking
Contact Center
Service Portal
Customer Service Center
Telemarketing
Corporate Client Servicing Center
Contact Center Salary and HR Policy Survey

Global Certification

Customer Service
Quality Standard (CSQS)

APCSC Summit

CRE Awards

APCSC Best-in-Class Benchmarking
Program Registration

Yes I would like to join the following program (please select one):-
  CRM Contact Center Benchmarking Program
  CRM Corporate Client Servicing Center Benchmarking Program
  CRM Service Portal Benchmarking Program
  Customer Service Contact Center Salary and HR Policy Survey for Hong Kong
  CRM Telemarketing Benchmarking Program
  CRM Customer Service Center Benchmarking Program
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(e.g. if you selected animals from drop down box A, type animals into text box B
 
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